Terms & Conditions for Ambassador Beds

Welcome to Ambassador Beds. These Terms and Conditions govern your use of our website and your purchase of products from Ambassador Beds. By accessing our website, purchasing our products, or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website or purchase our products.

1. Product and Service Descriptions

  • Ambassador Beds strives to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will contact you as soon as possible with the option to reconfirm your order or cancel it.
  • All products are subject to availability. We reserve the right to withdraw any product from sale at any time.

2. Purchase and Payment

  • By placing an order on our website, you warrant that you are legally capable of entering into binding contracts.
  • Payment must be made in full at the time of order. Production of bespoke items will not commence until payment has been received in full.
  • We accept various payment methods, including credit/debit cards and online payment services. The available payment methods will be presented at the time of purchase.

3. Delivery

  • Delivery charges and estimated timescales are specified during the order process. We make every effort to deliver goods within the estimated timescales, however, delays are occasionally inevitable.
  • Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of the first attempted delivery by us.

4. Cancellations, Returns, and Refunds

  • You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days from the day on which you acquire, or a third party indicated by you acquires, physical possession of the goods.
  • Custom or bespoke items are made to your specifications and are exempt from the right to cancel.
  • To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g., a letter sent by post or email).
  • If you cancel this contract, we will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

5. Warranty and Liability

  • We provide a warranty that the products will be free from material defects. This warranty does not apply to any defect in the products arising from fair wear and tear, willful damage, accident, negligence by you or any third party.
  • Our total liability in connection with the sale of any products to you will not exceed the total price paid for such products.

6. Intellectual Property

  • All content included on the website, such as text, graphics, logos, button icons, images, and software, is the property of Ambassador Beds or its content suppliers and protected by intellectual property laws.

7. Changes to Terms & Conditions

  • We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website, and it is your responsibility to read the terms and conditions on each occasion you use this website.

Contact Us

For any questions or concerns regarding these terms and conditions, please contact us at [email protected].

By purchasing from Ambassador Beds, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.