Frequently Asked Questions
How long will my order take to be delivered?
We aim to deliver most orders in approximately 7-10 days however some designs such as our Mirrored bed range and childrens car beds can take a lot longer up to 2 weeks.
We will always call you to arrange delivery two days in advance we can usually give you a delivery slot of 3 hours and our driver will call you on the day.
Will the driver take the bed to my room?
Delivery is to ground floor doorstep only, the driver will only take it into the room if fitting has been booked in advance.
How many parts does my bed come in?
Most beds are in 4 or 5 pieces for easy home assembly
Do you offer a fitting service?
Yes £30 for a standard bed and £50 for a gas lift storage bed this is paid to the drivers on the day and can be booked once we call you to arrange delivery.
Will you take away my old bed?
Unfortunately we don't offer this service as only a licensed waste trader can offer this.
Can you make my headboard smaller or taller?
As we manufacture all our own beds we can fully customise your bed frame no charge for shorter beds simply place a message with your order.
Taller headboards are at a cost of £50 please check access wont be an issue we don't normally recommend anything taller than 60 inches as a joint is required in the upholstering process. With most designs we can also make the headboard in two pieces.